First day on the phones. It was AWESOME! I really enjoyed myself. I think every call I had I managed to solve the problem. I think the the class as a whole did really well for our first time out there. I like the angry customers. They are the best. I'm really good at handling being abused. Go figure. So tomorrow will be better than today. And by Friday I will be an expert!!! YAY. I only wish I could type at work as well as I do at home. It's like I forget where my fingers are. I can still feel them at least!!
SO woo hoo for me!!
Tuesday, August 19, 2008
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